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iTickets software is internet based so there is no software to download and it is accessible 24/7. Your event ordering process will be protected in a PCI-compliant environment and encrypted with SSL when ordering from any device and from all sites using our order page, including Facebook, and by special arrangement, your own site.
When using iTickets processor, we manage your refunds and chargebacks for you. If you choose to use your own processor, we can provide refund support and chargeback guidance as needed to ensure you are equipped with the information to properly defend.
ITickets SA is using the merchant facilities of Paygate and has incoporated additional 3D secure online transaction. 3D Secure is an online credit card security system provided by MasterCard® and Visa™ and supported by many banks worldwide. PayGate fully implements this valuable payment protection service in an effort to work together against credit card fraud. Our online payment solutions allow you to benefit from security and control measures developed by the major industry players.
iTickets undergoes yearly External Network Penetration Testing to maintain a Netragard Gold Security Certification. This Certification is only provided to organizations that have no identifiable risk when tested at Netragard’s Gold service level. This service levels utilizes a research driven methodology called Real Time Dynamic Testing ™ and produces a level of threat that far exceeds most competitive penetration tests. Undergoing high-quality External Network Penetration Testing with Netragard is just one of the many things we do to protect our customers to the best of our ability.
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